FAQ
For Racers: How to See Receipts and My Transaction History
Here's how to see a history of your receipts in the RaceReady system. To view your transaction history, log in to your RaceReady account and click on 1) "Dashboard" on the top left of your screen. Your receipts will be listed on the 2) right side, ...
For Racers & Attendees: Can I Get a Refund?
Do RaceReady promoters offer refunds? RaceReady Cannot Refund Transactions. Part of the reason is that RaceReady doesn't have your money—the race promoter does. Promoters set their own policies regarding refunds and credits, but in general, their ...
For Racers: Can I pay cash for a race?
Sometimes benjamins are better than plastic. Cash registrations often cause delays and other problems with the logistics of setting up a race, and it's not uncommon for promoters to stop accepting cash registrations. Still, however, Promoters using ...
For Racers: Can I Contact A Race Promoter?
How do I get in touch with the promoter in charge of my race? The short answer is you must reach out directly to the race promoter you wish to reach—and you may find their contact information wherever they publish it. Typically, they do so on social ...
For Racers: How to Find an Upcoming Race
How do I find a race I want to register for? To find an event, log in to your RaceReady account. From the "Events" tab, you can browse by series, or by individual event. Once you find one you're interested in, you can click on it for more ...
For Racers: How Do I Look Up Other Racers' Scores or Lap Times
I'd like to check out someone else's lap times or scores. How can I do that? RaceReady is able to capture statistics on racer performance, and you can use that to check out the competition. First go to our website iraceready.com. Then Click on the ...
For Racers: How To Apply A Transponder RFID Tag To Your Helmet
The RFID Transponder Tag is an adhesive strip with an electronic circuit inside of it. It must be mounted properly in order to show up when you cross the finish line—and there are a lot of ways to do it wrong. For example, if the tag is too close to ...
For Racers: How Do I Reassign Which Bike is Registered for a Class?
You have to assign a bike to each class so the promoter knows which bike and number is associated with your registration. If you wish to change which bike or vehicle is assigned to a class you registered for, your promoter can help you. They have the ...
For Racers: How Can I Update my Birthday in my Profile?
If you need to update the birthday in your RaceReady profile, for you or another rider you manage, it's easy. 1. Once logged in to your profile, go to the Riders tab: Select the menu icon on the rider card which you want to update, and then click ...
For Racers: How Do I See Scores or Lap Times?
I'd like to see race results. Where do I find them? First go to our website iraceready.com your page should look like the one below. From here click on the Timing & Results bar on the top middle of the page. From here you should be able to view any ...
For Racers: How Do I Change My Registration For an Upcoming Race?
I registered for a race. Can I go back and change parts of my registration? So you signed up for a race. Now you need to change something. The promoter of your event can can make changes to your class entries within the RaceReady system, or which ...
For Racers: How do I sign up and register for a race?
Once you've logged in to your racer profile, select 1) events, 2) click on the race you want to sign up for, and 3) click "Register": Check the event details, and make sure it's the right one. Then you can click "Register Now": In the Riders tab (4) ...